At Rigdar Ltd we are committed to protecting your personal information and handling it responsibly.
This notice explains what data we collect, how we use it, and the steps we take to safeguard it.
Information We Collect
When you contact us or work with us, we may collect basic details such as:
– Your name
– Email address
– Phone number
– Company name
We may also receive information from:
– Clients, suppliers and partners involved in ongoing projects
– Subcontractors such as riggers, engineers, and technical staff
– Job applicants submitting CVs or enquiries
– Users who contact us through our website, email or telephone
Why We Collect This Information
We collect only the information necessary to:
– Respond to enquiries
– Provide quotes and project documentation
– Deliver rigging, installation, equipment hire or consultancy services
– Communicate during a project
– Maintain accurate records for future work
– Process invoices and payments
– Meet legal obligations relating to safety or accounting
How Your Information Is Used
Your details are primarily used for communication throughout a project.
We may store information for future reference unless you ask us to remove it.
In certain cases, your details may also be used:
– To prepare documentation such as RAMS, rigging plans or delivery schedules
– To coordinate with venues, on-site teams, or logistics providers
– To maintain internal job records and accounting requirements
Sharing Your Information
We may share relevant information with third parties when necessary for completing a project, such as:
– Couriers or logistics providers
– Venue or site managers
– Subcontractors working on the same job
– Our internal team involved in planning or delivery
We only share the minimum amount of information required, and only when it relates directly to the work being carried out.
How We Protect Your Data
We take security seriously and implement reasonable measures to protect your personal data from unauthorised access, alteration or disclosure.
This includes secure storage, controlled access and industry-standard protection methods.
Your Rights
You may request:
– Access to the personal data we hold
– Correction of incomplete or inaccurate information
– Deletion of your data (where legally permitted)
– Limits on how your information is used